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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
product description
Device Name: PTZ Camera
Product size: 120mm (length) X100mm (width) X130mm (height)
Lens angle: .80 °
Resolution: 720P
Night vision infrared night vision (6 0-15m infrared night vision)
Focal length: 3.6mm video system PAL / NTSC
Audio output: built-in speaker
PTZ angle: 355 degrees horizontally 110 degrees vertically
Two-way voice: support
Day and night switching: dual filter automatic switching
Frames: 25 frames / second
Recording method: manual recording / manual recording
Access method mobile tablet
Network: wireless / network cable
Working humidity: <80%
Working temperature: 0 ° C ~ 50 ° C
Connection method: WI-F12.4GHZ
Installation: vertical, wall, ceiling
Power supply: DC5V-1A
Supported devices: I0S or Android 4.0 and above devices
Storage: Micro SD card (4-64GB) mobile phone
You have the right to cancel this contract within before we ship it. After we ship it cancelation is possible but might incur fees. Please contact us asap if you are willing to cancel your order at info@foxmart.co.uk
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
We proudly offer FREE worldwide shipping via ePacket! Please note that we require 1 to 3 working days on average to fulfil your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 5 to 8 business days. Please consider any holidays that might impact delivery times.
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package.
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at info@foxmart.co.uk if you believe you have provided an incorrect shipping address.
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